Apprentice Housing & Property Management Assistant

Tenancy Support: Assist with the end-to-end letting process, including organizing viewings, helping prepare tenancy agreements, and supporting the move-in/move-out process Compliance & Safety: Help maintain accurate records for essential safety requirements, such as Gas Safety Certificates and EICRs, ensuring all managed properties meet legal standards Maintenance Coordination: Act as a helpful point of contact for tenants; log maintenance requests clearly and help coordinate with local contractors to ensure repairs are handled efficiently Portfolio Administration: Update and maintain our internal filing systems with accurate tenant information, rent records, and property documentation Customer Liaison: Provide professional and friendly communication via email, phone, and face-to-face to tenants, landlords, and external partners in the Teesside area General Support: Assist the wider team with ad-hoc administrative tasks to ensure the smooth running of the EJ Lettings office

Training:
1-1 sessions with your dedicated tutor  Off the job training No college realise day

Training Outcome:
Opportunity to grow and have established career, family ran estate agency

Employer Description:

We are looking for a proactive and detail-oriented Apprentice to join our Redcar based property team at EJ Lettings. This role is a fantastic entry point into the fast-paced world of property management and lettings. You will support the team in the day-to-day management of a residential portfolio, ensuring high standards of service for our tenants and maintaining the quality of the properties we manage.

As part of this role, you will complete the Level 2 Housing and Property Management Assistant Apprenticeship through Learning Curve Group. This nationally recognised qualification will provide you with the foundational skills needed to excel in the property sector.

Working Hours :
Hours: 09:00 - 17:00 (1hr lunch) 1 Saturday per month 09:30 - 12:30 (time back in lieu following week)

Skills:
Communication skills,IT skills,Organisation skills,Presentation skills,Administrative skills,Analytical skills,Team working,Initiative