Property Management Apprenticeship

Assisting with responding to tenant and landlord enquiries
property maintenance & repair Logging and tracking maintenance issues Liaising with contractors and suppliers Following up on repair progress and ensuring timely completion Conducting basic property checks alongside senior team members Helping to ensure properties meet legal and safety requirements Organising safety certificates Maintaining accurate records and updating internal systems Assisting with tenancy renewals and documentation Supporting routine property inspections Taking notes, photos, and preparing simple inspection reports Learning how to identify maintenance needs and report them appropriately Answering phones and emails Filing, data entry, and updating spreadsheets Supporting the team with day-to-day administrative tasks

Training:

Housing and Property Management Level 3.

Training Outcome:

Typical Career Progression After the Apprenticeship:

Property Management Assistant/Junior Property Manager - This is the natural next step. You’d start taking ownership of a small portfolio, handling day‑to‑day tenant and landlord queries, coordinating maintenance, and supporting compliance tasks with more independence Property Manager - With experience, you’d manage your own full portfolio of properties. This includes inspections, renewals, contractor management, problem‑solving, and building strong relationships with landlords. You become the main point of contact and trusted advisor Senior Property Manager - At this stage, you’d oversee larger or more complex portfolios, mentor junior staff, handle escalations, and contribute to improving processes within the team. You’re seen as a leader in the department Team Leader/Property Management Supervisor - You’d begin managing people as well as properties - supporting the team, allocating workloads, training new starters, and ensuring service standards are met Head of Property Management/Operations Manager - This is a strategic role focused on running the department, improving systems, managing budgets, and shaping the company’s service delivery. In a small business like Jo & Co, this can be a very hands‑on and influential position

Alternative Career Paths - Property management opens doors to other areas too:

Lettings Negotiator/Lettings Manager Client Accounts/Property Finance Compliance Officer Inventory Clerk/Inspection Specialist Sales Progressor or Estate Agency roles Property Marketing/Customer Experience roles

Employer Description:

At Jo & Co we are dedicated to providing exceptional services in Property Management. We pride ourselves on our commitment to excellence, safety, and innovation. We’re a small team with a big heart — supportive, collaborative, and committed to helping you succeed.

 

Working Hours :
Monday - Friday 9am - 4pm. Some weekend work needed.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative