Helpdesk Administrator
Maintenance Administrator – Tunbridge Wells
Up to £32,000 per annum | Office-Based | Permanent Role
CBW Staffing Solutions are currently recruiting for a Maintenance Administrator on behalf of a highly reputable, family-owned business based in the heart of Tunbridge Wells. This is a fantastic opportunity to join a supportive and growing team in a newly refurbished office environment with on-site parking.
Key Details:Location: Tunbridge Wells
Salary: Up to £32,000 per annum (dependent on experience)
Working Hours: 08:00 – 17:00, Monday to Friday
Contract Type: Full-time, Permanent
Work Arrangement: Fully office-based
Parking: Secure, on-site parking available
Role Overview: As a Maintenance Administrator, you will play a crucial role in supporting the day-to-day operations of the maintenance team. You’ll be responsible for coordinating engineer schedules, managing internal systems, handling client communications, and processing financial documents such as purchase orders and quotations.
Key Responsibilities:Liaising with clients, engineers, and internal staff to ensure smooth operations
Managing engineer diaries and scheduling appointments via internal systems
Raising and processing purchase orders and job quotes
Coordinating with the maintenance supervisor to allocate daily tasks
Managing incoming and outgoing communications (emails and calls)
Maintaining accurate records by scanning and uploading documentation
Opening and closing maintenance jobs on internal systems
Assisting with diary and call-out rota management
Providing general administrative support to the wider team
Required Experience and Skills:Prior experience in a Facilities Management (FM) or maintenance environment
Strong background in finance-related admin: quotations, invoicing, purchase orders
Excellent organisational and multitasking abilities
IT literate with the ability to quickly adapt to new systems
Confident communicator with strong interpersonal skills
Proven administrative experience in a fast-paced office setting
If you're looking to join a close-knit team where your work is valued and you can grow within a stable company, we’d love to hear from you.
To apply, please send your CV to Abbie at CBW Staffing Solutions for immediate consideration.