Business Support Admin Apprentice

Managing the Business Support inbox, responding, actioning, and allocating tasks to the right teams Processing incoming post and handling requests using in‑house systems Keeping our customer relationship dashboard up to date by reviewing cases and ensuring key information is recorded Supporting Business Support Officers with case management, updates, and communication Processing purchase orders, invoices and ad hoc payments
Providing clear, professional support to colleagues, suppliers and stakeholders Ensuring all data is handled accurately, safely, and in line with GDPR Contributing to a positive, inclusive and supportive team culture

Training Outcome:

The administration role may be a gateway to further career opportunities, such as management or senior support roles.

Employer Description:

We’re responsible for 109,000 homes across London and the home counties. We also look after the community centres, play areas and green spaces that bring these areas to life. Our job is to keep these places well-maintained and provide reliable landlord services.

Beyond our role as a landlord, we provide specialist homes and care and support services that help around 25,000 vulnerable people. With carefully designed homes and tailored support, we help people build independence, stability and wellbeing in their daily lives.

We’re focused on listening to residents so we can deliver better services and better homes and places. Our local teams work closely with residents, councils and partners to tackle inequality, improve wellbeing and strengthen communities. Alongside this, we’re committed to play our part where we can in building more affordable homes which our communities need.

Working Hours :
Monday to Friday, 9.00am to 5.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills