Contract Manager Assistant Apprentice

Build your future in project and contract management.

Are you highly organised, proactive, and ready to take the first step in a career within project or contract management? We are looking for a Contract Manager Assistant Apprentice to become a key support figure within our Contract Management and Site Trade teams.

As a central point of coordination, you will:

Support the Contract Management and Site Trade teams to deliver excellent, timely services to our customers Work closely with operational teams to schedule site activities and ensure project information, materials, and logistics are in place Communicate regularly with customers to support project progress and maintain high satisfaction levels Assist Contract Managers with project planning and variation development, including researching and ordering material requirements Keep project files and documentation accurate, organised, and up to date Act as a focal point for customer and site team calls and emails, ensuring queries are handled efficiently and resolved promptly Help keep workflows updated, progressing active works and saving critical documentation to job folders Support the preparation of key client reports and final accounts Request payment of excesses (where applicable) and follow up on outstanding material choices Agree material selections within approved client allowances, source cost-effective materials, and arrange delivery to site Contribute to a culture of excellence, effective customer service, and continuous improvement Ensure full compliance with Health & Safety policies and all company procedures

Why Join Us?
This apprenticeship gives you real responsibility from day one. You will gain valuable experience in:

Project coordination Customer communication Procurement and materials management Commercial awareness Documentation and compliance Professional teamwork in a live operational environment

You won’t just be supporting projects, you will be helping drive customer satisfaction, project success, and overall business performance.

Key experience / Knowledge:

Basic building industry knowledge (desirable not essential)

IT systems including Microsoft Office, video, HR system

Customer Service experience ideal

If you’re motivated, detail-focused, confident communicating with others, and eager to learn, this is your opportunity to develop a strong foundation for a successful career.

Apply now and become the driving force behind successful project delivery.

Training:

Workplace training.

Training Outcome:

Possible offer of a permanent postion within the company.

Employer Description:

Polygon is the European market leader in property damage restoration, serving a range of sectors including insurance, property management, government and industrial clients. Polygon generated sales of EUR 1 500 million in 2024 and provides 24-hour coverage delivered by a global network of more than 8,000 employees in 18 countries. We ensure a rapid, accurate response that mitigates loss and effectively manages cost for our customers.

For over 60 years, we have delivered best-in-class service, while our constant investment in our people, technology and equipment ensures that our solutions are proven, repeatable, environmentally sustainable, results-oriented and cost-effective.

Working Hours :
Monday to Friday 8.30am - 5pm

Skills:
Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Initiative,· Commitment to meeting target,· Listening,· Methodical,· Calm under Pressure,· Decision Making