Claims Advisor

Service Care Solutions are working alongside an exciting new start up company that are looking for ambitious and driven individuals to join their expanding team.This is a great opportunity to join a company during a huge period of growth.

Individuals that are highly driven and money motivated will benefit from an industry leading commission structure and regular incentives.Role: Claims Handler Location: Newcastle Upon Tyne Salary: salary up to £28,000 (OTE £70K) this is negotiable, depending on experience Working Hours: Monday – Thursday 9am – 5pm Friday 9 – 2.30pmAs a Claim Handler you will process all elements of a claim to assessing liability and investigating the details whilst providing the highest standards of customer service.You will be representing the Company in both verbal and written interactions between clients and partners.A large proportion of this contact is via telephone communication with some written communication.Training will be provided but some experience of claims handling would be beneficial.

There will be a comprehensive training plan covering the first three months of your role.Responsibilities

To efficiently and accurately process new claims on behalf of the Company’s clients
Build strong customer relations
Collect all documents in relation to claims and store correctly
To liaise with customers and other stakeholders to maintain contact and resolve any issues arising
Achieve monthly KPI targets set out in your one to one
To swiftly, professionally and efficiently answer queries once a detailed knowledge of the claim handling process has been gained

Requirements

You will be a determined highly driven person
Professional business behaviour and attitude
Previous experience within a B2B sales role is preferred.
Knowledge of the energy market preferred as well as working in a similar role
Self-motivated and a high work ethic required
Demonstrable track record of success in a similar role
Target driven as an in individual as well as a team member


Be able to work in a fun team culture
Strong organisational skills
Ability to communicate complex solutions simply and concisely
Disciplined analytical approach to problem solving
Ability to flex and adapt tactics in response to changes to internal business priorities and market dynamics
Have a consultative and customer centric approach to case retention

Benefits

Leading Industry salary up to £28,000 (OTE £70K) this is negotiable, depending on experience
Fantastic, uncapped commission structure
Full training & development and continued support given
Monthly incentives
Scope for career advancement
Free gym membership