Administration Apprentice

Telephone answering, including information gathering/message taking and follow up. General administration including but not limited to, scanning documentation, emails, and post. Responsible for advertising job vacancies, recruitment (CV’s selection and telephone interviewing). Liaising with NECS staff in relation to filling vacancies. Supporting Operations Manager, Area Managers and Supervisors in order to carry out Company Operational requirements. Customer Service. Dealing with staff queries/holidays etc. General office tasks. Data Collection and input, such as Customer Evaluation Summary. Supporting HR Manager and Recruitment & Administration Manager with tasks as required. To ensure that Company Policies, Procedures and Standards are followed by adhering to the Company Quality System. To liaise with the relevant management in regards to any problems in achieving the Company Operation requirements. To advise and consult with all relevant parties within the business and assist in identifying solutions to any Operation, Quality or Health and Safety problems. To liase with the Management Team with regard to actions arising from information concerning quality from internal audits, external audits, customer complaints and other sources. To constantly drive and implement a continuous improvement philosophy in all areas of responsibility, to train and develop others in this philosophy where appropriate. To be responsible for the health and safety of yourself and other employees with particular responsibility for those directly responsible to the jobholder. To ensure good communication and participation in operational areas in order to develop a positive safety culture. To be responsible for the control of environmental aspects within the job role. To constantly drive and implement a continuous improvement philosophy in all areas of responsibility, to train and develop others in this philosophy where appropriate.

Training:

You will attend a classroom session with your lecturer once every 3 weeks at Morpeth Leisure Centre.

Training Outcome:

Potential full-time employment after apprenticeship.

Employer Description:

Based in Cramlington, NECS (UK) Ltd are a leading UK provider of professional commercial cleaning services.

Working Hours :
Monday to Thursday 9am - 5pm. Friday 9am - 3pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative