Administration Apprentice

Act as the primary administrative support for Contract Managers, ensuring smooth day-to-day operations Use Company CRM and Scheduling System 'BigChange' Manage client communications via email and phone, maintaining a professional and responsive service Prepare and maintain client performance reports, timesheets, and contract documentation Coordinate onboarding processes, including ID badge creation, training module support, and document verification Order and manage stock and supplies for contracts Occasionally accompany Contract Managers to client sites to assist with training delivery and audits You may also be required to complete additional ad hoc tasks as required to support the wider team

Training:
Business Administration Level 3 Apprenticeship alongside internal training on systems and processes You will be required to attend day release sessions on a monthly basis at Access Training on Team Valley

Training Outcome:
This position offers the opportunity of long term permanent employment to the right candidate There will also be strong career progression opportunities where you would be able to specialise in different areas of the business

Employer Description:

 

As a business, we’re known for our end-to-end project management skills, our robust systems, the high-quality of our work, our reliability, professionalism and our relentless drive for innovation and improvement. All with a foundation of clear and simple pricing.

We have an award winning leadership team with our Director winning North East Service Industries Entrepreneur of the Year at the Great British Entrepreneur Awards 2021.



Working Hours :
Monday to Friday, 09:00 - 17:00 with 30-minute unpaid lunch

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Creative,Initiative


  • Location:
  • Type: Permanent
  • Recruiter: ACCESS TRAINING LIMITED
  • Posted: 25-Feb-2026
  • Posted on: findapprenticeship.service.gov.uk