Apprentice Learning & Development Administrator

Key responsibilities include:

Supporting Managers with employee training/apprenticeship queries Managing timely input of data into the apprenticeship tracker Working on ad hoc projects with the L&D Manager, Internal Communications Specialist and Systems Support as required Carry out any other reasonable requests which may be required of this role Answering all emails related to L&D queries in a timely fashion Feedback from Internal Customers Quality, accuracy and timeliness of information raised and presented to Internal & External Customers Timely completion of apprenticeship qualification allowing movement on to more job specific learning

Personal Specification:

Excellent written and verbal communication skills Precise attention to detail and a strong level of accuracy Willing to undergo L&D CIPD courses to learn about creating and delivering training Creative ability to build effective PowerPoint training presentations Confident enough to deliver training in the near future Ability to manage and organise workloads effectively, to meet deadlines Be computer literate in current windows package

Training:
Level 3 Business Administration Apprenticeship Remote training delivery Onefile VLE 6 hours of dedicated training time every week

Training Outcome:

Possible full time permanent position upon completion of the apprenticeship.

Employer Description:

A prestigious market leading provider of a wide range of delivery services, including parcel freight, secure, courier and logistics services. They provide a wide range of specialist delivery services to both business and residential addresses across the UK and Ireland. They have two divisions, Freight and Express. Their approach is straight-forward and no-nonsense. Their goal is to Deliver Exactly to their customers’ requirements.

This role is to provide administrative support and advice to the business and colleagues whilst at the same time compiling, recording, maintaining and improving company records and processes. To be a central contact for the company to access L&D support/advice and provide excellent Customer Service across all functions within the business.

Working Hours :
Monday to Friday, 08:30 to 17:00, with a 30-minute break or 8:00 to 17:00, with a 1-hour break.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental