IT Technician Apprentice

Curriculum

To provide first line support to pupils, staff and other agencies To effectively prioritise support tasks To provide guidance and support to the curriculum areas to ensure that ICT is used effectively to support the curriculum To ensure that all IT resources are maintained to the highest possible standards Assist with installation/maintenance of network infrastructure components - network components, data cabling, data ports and network communications Escalate problems to the Lead ICT Technicians, Director of Digital Services or outside agencies where necessary

Pupils

To use specialist skills, training and expertise to support pupils in their use of ICT resources, and equipment To work with the ICT Lead technicians to develop consistent and effective practice in in-class support To be aware of and comply with policies and procedures relating to safeguarding, child protection, health, safety and security, confidentiality and data protection, reporting all concerns to and appropriate person To demonstrate a commitment to the safeguarding and well-being of all pupils

Staff and other agencies

To be part of a focused team with the Director of Digital Services to gain best use and practice from new technologies across the School and the Trust

Resources

To assist in the daily running of all computer based systems and equipment To keep up to date with the latest version of software applications used by colleagues across the Trust Maintain all IT equipment used within schools to a high standard and react promptly to any failures To be familiar with all systems used in the management and control of practical resources, to ensure that ICT across the BLP has appropriate specialist resources including: stock control, compiling orders and maintaining inventories where appropriate

Health and Safety

To work with colleagues in ensuring that health and safety measures are regularly monitored assessed and reviewed To ensure the ‘best practice' procedures for health and safety are maintained To work with colleagues and outside agencies to ensure electrical equipment is safe to use To ensure that materials, including dangerous substances, are dealt with appropriately in line with, WEEE or any other relevant regulation To ensure that all appropriate materials and equipment are safely stored To assist in routine and non-routine maintenance of equipment is carried out on a regular and systematic basis

Other Duties

Ensure that all safeguarding policies and procedures are adhered to Work with users to ensure all personal data remains safe Contributes to the values and co-operative ethos of the school To attend and participate in relevant meeting as required Undertake other appropriate duties as directed by the Director of Digital Services

This job description is not necessarily a comprehensive definition of the post. It will be reviewed annually.

Training Outcome:
There may be an opportunity for candidates to move in to IT Technician role following completion of the Apprenticeship

Employer Description:

We are one team with one goal, committed to our vision to provide a transformative education from 2-18. We serve 3000 children and young people. Approximately 1600 children aged 3-11 attend our six primary schools, spread across the villages that make up our locality. The majority of our primary pupils attend our secondary phase, Brigshaw High school. This presents a unique opportunity for us to cohere a powerful cradle to career journey for our children and communities.

Working Hours :
Monday to Friday 8am- 4pm All year round

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience