Business Administration Apprentice

Making and receiving phone calls Access to information or data which can be analysed Proactively support/coach 2 or more colleagues to produce documents Enough authority to challenge working practices/procedures (to improve them) Being in a position to communicate with external customers/stakeholders Manage meetings (organise, take minutes & chair) Manage logistics (arrange travel or managing how resources are acquired, stored, and transported to final destination) Organise, plan and lead projects to improve a process or operation proactively Problem solving, make suggestions and decision making Make sure the office is kept to a high standard of cleanliness and is presentable at all times Be able to handle several things at the same time without getting frustrated or letting that frustration flow over to the way clients are dealt with Exceptional organisational skills to keep your work environment tidy and comfortable as well as to perform assignments efficiently The Business Administrator must make it a priority to learn all about the company policies and procedures Educating clients about what products/services are available and how to purchase them Meet and greet visitors in a friendly and professional manner Building professional relationships with clients Acting as a personal assistant to the Practice Owner and Managers General administrative duties including staying up to date on new products, services and policies Participate in marketing events Help always promote the businesses Will come up with ideas about promotions Will be required to work weekends with time of during the weekdays Strong effective communicator in writing and interpersonal communication The ability to increase productivity and continuously improve methods, approaches and departmental contribution while remaining cost-sensitive Demonstrated commitment to evidence-based, measurable products, services and activities Strong IT skills, particularly MS Word and Excel Strong commitment and interest in the day to day running of the company Punctuality is expected at all times Multi-tasking and accepting constructive criticism is essential Outgoing, confident and a bubbly personality

Training Outcome:

The apprenticeship will enable progression into senior administrative or practice management roles within the dental sector.

Employer Description:

Iora is an innovative retail dental brand delivering a unique environment which integrates specialist dental and other well-being treatments 

Working Hours :
Monday to Friday, 8.45am to 6.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness