Business Administration Apprentice

First point of contact for Division enquiries (in various formats) from staff, students and visitors and respond effectively to enquiries, referring these to appropriate academic or professional service colleagues when necessary. Support the Operations Manager on a variety of matters relating to estates and facilities management – for example, reporting faults and requesting portering services, registering telephone extensions for new starters and updating the staff directory, and administration of keys and swipe card access. Assist with the maintenance of supplies and stationery stock, including reviewing stock levels and ordering items as directed. Deal efficiently with all incoming and outgoing mail and deliveries. Assist with processing finance claims (raising purchase order and goods receipting). Ensure notice boards are kept up-to-date and display relevant information. Assist with student attendance data entry at agreed points during the academic year. Assist in data management and record-keeping in line with GDPR, filing confidential files as required and maintaining electronic records & databases, including archiving where necessary. Respond to requests for creating & formatting documents or correspondence and printing, copying, laminating and binding of paperwork and files. Assist with the practical arrangements of events (room and catering bookings, sending invitations, producing name badges etc). Undertake relevant training and development as part of the apprenticeship programme. As a member of our professional staff, you will be expected to demonstrate a commitment to the professional behaviours set out in the Sheffield Professional Framework. Please follow this link for further information: Sheffield Professional Framework. Carry out other duties commensurate with the grade and remit of the post.

Training:

As part of your apprenticeship, you will be required to attend Sheffield College on day release one day per month. 

Training Outcome:

Possibility of permanent employment upon successful completion of apprenticeship. 

Employer Description:

Sheffield is a research university with a global reputation for excellence. We're renowned for the excellence, impact and distinctiveness of our research-led learning and teaching.

Working Hours :
Full time - 35 hours per week. Working pattern to be agreed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative,Patience