Business Administration Apprentice

About the Role – Business Administration Apprentice

As a Business Administration Apprentice, you will play an important role in supporting the day-to-day operations of the business while working towards a nationally recognised qualification. This is an excellent opportunity to gain practical office experience, develop key administrative skills, and build a career within health and social care administration.

Key Duties and Responsibilities include:

Providing general administrative support to the management and care teams Answering telephone calls, responding to emails, and handling enquiries professionally Maintaining accurate records, databases, and filing systems (both digital and paper-based) Supporting with staff and client documentation, including contracts, care records, and compliance paperwork Assisting with scheduling, rotas, and appointment coordination Supporting recruitment processes, such as arranging interviews and preparing onboarding paperwork Inputting data and supporting reporting requirements Ensuring confidentiality and data protection at all times Assisting with audits, quality checks, and general office organisation. Completing apprenticeship training, coursework, and off-the-job learning as required This role is ideal for someone who is organised, reliable, and eager to learn, with an interest in business administration within the care sector

Training:

Business Administrator Level 3 - https://skillsengland.education.gov.uk/apprenticeships/st0070-v1-0

Functional Skills level 1 / 2 if needed.

Please click on the link above for more information regarding End Point Assessment.

Training Outcome:

Potential opportunity for a permanent role within the company following successful completion of the apprenticeship if there is capacity. 

Employer Description:

Springs of Joy Care Solution is a Nottingham-based home care and support provider committed to delivering high-quality, person-centred services across Nottinghamshire and surrounding areas. They offer flexible 24/7 care and support, including personal care, domestic help, learning disability support, community care, and end-of-life care tailored to individual needs. The organisation also specialises in supplying emergency and short-notice skilled care staff to care homes and supported living settings, with teams fully trained in key health and social care areas such as dementia awareness, infection control, moving and handling, safeguarding, first aid, and person-centred care.

Working Hours :
Monday to Friday, 9.00am to 5.00pm. To be confirmed at interview.

Skills:
Communication skills,IT skills,Attention to detail,Problem solving skills,Administrative skills,Analytical skills,Team working,Willingness to learn