Business Administration Apprentice

As an Administration Apprentice, you will play an important role in supporting our administrative processes and ensuring that learner and programme records are accurate and compliant. You’ll work closely with our MIS Administrator, Training Team, and wider staff to assist with documentation, data entry, and general office administration.

Typical duties of the Customer Coordinator will include:

Carrying out eligibility checks for learners Checking and recording tickets, licences, and other required documents Pre-populating and preparing enrolment packs Marking and submitting Maths and English Initial Assessments (IAs) to the Functional Skills trainer Scanning, copying, and uploading learner evidence and documentation Assisting the MIS Administrator with document and compliance checks Supporting learner calls, collecting feedback, and maintaining accurate communication logs Managing electronic filing and maintaining learner databases Handling incoming and outgoing mail and correspondence Good attention to detail and accuracy Strong organisational and time management skills Confident communication skills (written and verbal) Ability to work as part of a team and independently Basic IT skills, including Microsoft Office (Word, Excel, Outlook) Willingness to learn and develop new skills Desirable: Previous experience in an administrative environment (not essential) An interest in the education or training sector

Training:
1-1 sessions with your dedicated tutor Off-the-job training No college realise day Maths and English Fuctional Skills if required

Training Outcome:
Opportunity for full-time role 

Employer Description:

Capital 4 Training is a leading independent training provider dedicated to delivering high-quality, employer-responsive apprenticeships across the UK. We pride ourselves on being learner-focused and results-driven. Our programmes aim to inspire learners and support them to achieve real change in their personal and professional lives.

Working Hours :
Monday - Friday between 8am - 4pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative