Administration Assistant Apprenticeship

Serve as the first point of contact for all school enquiries from pupils, parents, staff, and visitors, consistently demonstrating a professional, friendly, and welcoming attitude that reflects the school's values and vision. Manage general office duties including reception, telephone enquiries, and correspondence/communication with parents, carers, teaching staff and external agencies. The daily management of pupil attendance and lateness. Following up on absences in line with school policy such as first day calling, updating the attendance team or leadership with any issues arising. To undertake general secretarial work including typing, preparing and distribute communications such as newsletters, letters, school events and emails to parents and staff to support the educational work of the school. The accurate recording of all personal communications with parents/carers and/or agencies in connection with pupils. Collate weekly achievement information from classes and communicate certificate awards to parents in preparation for Celebration Worship. To update and maintain accurate pupil records using Bromcom management information system with information such as emergency contact data, medical & other pupil data. Making calls as required to parents and external contacts. To support the coordination of logistics for school clubs and extracurricular activities, including booking spaces, liaising with staff, and managing attendance. To support the administration of payments such as school meals, trips payments, and other fee collections e.g. monitoring payments received and advising the Senior Administrator of any concerns.

Training:

Successful completion of this apprenticeship gives you an accredited Level 3 Business Administrator qualification.

Workplace learning Provided with a 1:1 Tutor Professional support

Training Outcome:
At the end of the apprenticeship programme, it is anticipated that you will be employment ready and there is potential to progress within the school

Employer Description:

At St Michael and All Angels, we are a Voluntary Aided primary school dedicated to promoting resilience, responsibility, and a love of learning in our community. Our vision is rooted in the biblical verse from Joshua 1:9, inspiring our pupils to be strong, courageous, and compassionate.

Our Vision and Values:

We celebrate diversity and inclusion, fostering an environment where everyone feels valued and respected. By encouraging our pupils to embrace the best in one another, we nurture a community committed to making a positive difference.

Working Hours :
Monday - Friday, term time only. Shifts TBC.

Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working