Practice Administration/Receptionist Apprentice

Back-office admin duties Recalling patients from registers when required Providing cover on reception General correspondence to all patients and service providers  Data entry onto practice systems Provide general assistance to patients and other visitors whether in person or via the telephone Work with health care professionals using Signpost Navigation  Deal with all requests, in a confidential, safe, and appropriate manner Adhere to GDPR legislation at all times

Training:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence You will be expected to work towards the (Business Administrator Level 3 qualification), with support from your employer and the Chesterfield College Group Training schedule has yet to be agreed. Details will be made available at a later date

Training Outcome:

Full-time permanent employment for the right person upon successful completion of this apprenticeship.

Employer Description:

Stubley Medical Centre, located at 7 Stubley Drive, Dronfield , is a well‑established GP surgery providing a wide range of primary care services to the local community. The centre offers GP appointments, online triage, repeat prescriptions, travel vaccinations, and encourages patients to use the NHS App to manage health records and appointments. 

The centre is currently benefiting from NHS‑funded upgrades, including additional consulting rooms, improved nurse facilities, and enhanced administrative areas, all designed to support service quality and meet increasing patient demand.

For a Business Administration Level 3 apprentice, Stubley Medical Centre provides a professional and supportive environment where communication, organisation, confidentiality, and accuracy are essential. Daily tasks may include handling enquiries, managing appointments, maintaining records, and supporting the smooth running of patient services within NHS guidelines. With weekday opening hours of 8am–6pm, the centre offers a structured and rewarding setting to develop strong administrative skills.

Working Hours :
Monday to Friday. Shifts to be confirmed between the hours of 8.00am and 6.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience