Business Administration Apprenticeship

Implementing and maintaining new SRM system Follow up customer queries via phone and email correspondence Electronic filing and physical filing  Answering calls assisting other teams with general administration functions Respond to internal and external customers, requests follow up actions, detailed and recorded

Training:
The training with take place at the place of work. Delivery method will be online via NWSLC - one day in every six week learning cycle.

Training Outcome:
For the right candidate there is a potential fulltime position upon completion of the Business Admin Apprenticeship 

Employer Description:

Working within a small team at our Nuneaton office.

Supporting Operations Manager in setting up and maintaining new SRM system, Following up customer quotes via phone/email, answering phone and dealing with queries, general administration functions, electronic filing and physical filing, assisting with accounts/invoices.

Candidate must be proactive, have the ability to use own initiative, work well with others and have excellent verbal & written communication skills.

Knowledge of outlook programs such as excel, word and email is essential. Role is an office-based position only

Working Hours :
Monday , Tuesday 8.30am -3.30 pm - Thursday , Friday 8.30am -5.30pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative