HALO - Project Management Degree Apprenticeship (Level 6)

Responding to support requests from clients and users Troubleshooting software issues remotely or on-site Providing first-line support via phone, email and video call. documenting issues, solutions and technical procedures Working with other team members to resolve more complex issues

Training Outcome:
After the apprenticeship career progression can include positions in our consultancy teams, sales teams, development and partners

Employer Description:

Halo Service Solutions makes modern and intuitive ITSM, PSA and Service Desk software that is used by Global Brands. We’re committed to improving customer relationships and unlocking team productivity through digital workflows and automation

Working Hours :
Monday - Friday, 9.00am - 6.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Initiative