Apprentice Reception Administrator

To carry out admin duties as per practice procedure:

·       Dealing with patient queries at the reception desks

·       Answering telephones

·       Ordering repeat prescriptions

·       Dealing with emails received into the practice

Training:
Apprentices will be allocated a Trainer Assessor and training will be
planned and delivered in conjunction with the employer to meet
the individual needs of the apprentice The apprentice will spend 20% of their working hours in off the job
activities and training On the job and off the job training will be delivered in the
workplace

Training Outcome:
To be discussed at interview

Employer Description:

We are a supportive and positive practice in Burton Joyce,
Nottingham. We look after an older, stable population with
opportunities to look after complex co-morbidities as well as
managing acute care. We support training and progression with a
strong learning culture. We host teaching for GP registrars and
medical students. We have 6450 patients and our team includes
GPs, Nurses, HCA, ACPs, Clinical Pharmacists, First contact physio,
Mental Health Practitioner, Management team, Dispensers,
Reception, Secretarial and Admin staff. We are committed to
providing outstanding care, offering the very best, courteous,
accessible and responsive services to all of our patients, families
and carers

Working Hours :
Monday - Friday, Will work a range of shifts from 7.45am to 1.45pm and 12.30pm to 6.30pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience