Office/Customer Service Apprentice

Working within Thurrock Office locationas an Office Customer Service / Administration Apprentice Communicating with Customer/Clients via emails/digitally, telephone and also on person with other departments and service users Completing documentation/administrative tasks Use of IT Systems including Microsoft office Administration Duties Updating /data entry Logging orders onto the system Learning and gaining knowledge of products Building skills with communications and customer relations

Training:
Customer Service Practitioner Level 2 Apprenticeship Standard Functional Skills maths & English Level 2 (If Required) Min 20% OTJT EPA No day release- inhouse training

Training Outcome:
Can progress within business depending on business needs and performance

Employer Description:
Hayley Group is the largest independent distributor of engineering products and consumables in the uk. They are an equal opportunities employer, currently employing over 1000 people who provide industry leading customer service.

Working Hours :
Monday - Friday, 8.00am - 5.00pm. 1 Hour Lunch.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience