Customer Service/Receptionist Apprentice

Working on the reception area meeting clients/patients on arrival Booking in treatments ensuring accuracy with co-ordination of appointments with surgeons Use of booking/ arranging appointemts onto the electronic system Processing payments Arranging and processing client/patient files Making and receiving telephone calls to client/patients Emailing clients/patients General housekeeping

Training:
Customer Service Practitioner Level 2 No day release required. In-house training. Coach visits. OTJT EPA Functional Skills maths & English (if required)

Training Outcome:
Can progress within business depending on performance and business needs

Employer Description:

Soul Aesthetics are an expert team of professionals based in Cannock that offer aesthetic and surgical procedures to clients/ patients. 

They pride themselves on their aftercare and always offer the highest quality service. Owned by a husband and wife team that are very active within the business.

Working Hours :
Monday to Wednesday- 9.00am-5.00pm Thursday- 9.00am- 7.00pm Friday- 9.00am- 4.00pm 37.5 Hours per week in total on a rota basis

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience