Apprentice Trade Supplier

Assisting in processing sales and serve customers To assist transport operation to plan the workload on a daily basis Physically assist in all aspects of the daily delivery operations if / when required To assist with annual DVLA licence checks, driver declaration forms and monitor vehicle tracking activities and reports Inputting data on a spreadsheet Cash Handling, operating a till Dealing with customers both face to face and over the telephone Giving excellent customer service and sound product advice Taking a proactive approach to building material sales, using every opportunity to make or increase a sale Must be able to grasp the EPOS system to ensure the correct building  products are processed on the system. Advise customers of products and general understanding of building products Liaise with customers both over the phone and in person, taking orders resolving issues, and offering product advice Must have some IT knowledge of using computer systems Restock products, maintain stock levels and carry out stock checks for audits Using the EPOS system to process deliveries Liaise with Yard Staff daily

Training:
Trade Supplier Level 2 Fuctional Skills maths and english if required Training to be deliverd in the workplace, online portfolio 

Training Outcome:
The aim is to provide a supportive working environment where staff feel valued, satisfied and one that encourages progression within the company

Employer Description:

Darlaston Builders Merchants are the largest and leading independent supplier of Building, Landscaping and Heavy-Side materials in the Midlands. Our well-earned reputation and the 35-year establishment in the trade allows us to provide the best customer service possible, including high quality materials at very competitive prices.

Working Hours :
7:30am- 5:00pm Operate 7 days a week, so this will include probably alternate weekends.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Creative,Patience,Physical fitness