Customer Service Assistant - Long Stratton Leisure Centre

Other Key Information - Working hours: Sunday 9:00am - 2:00pm

Do you have as much enthusiasm as our customers?

Role Snapshot...

Do you enjoy fitness, wellbeing and thrive on being part of busy team working a range of shifts and dealing with the public? Do you want to work with an enthusiastic team delivering excellent customer service in our caf and on reception>

What you could be part of...

Long Stratton Leisure Centre boasts an 80-station state of the art gym, with 2 studios, caf, soft play, multi-functional sports hall, and a 9-a-side 3G pitch.

You will be joining a hard-working and passionate team and delivering a high standard service to our members.

The role is highly customer focused; you will be working within the team on caf and reception ensuring our customers have the best experience with us.

Working at the Council enables you to be part of an organisation which is proud to deliver high-quality, customer focussed services.

Our success comes from us being commercially astute and business-like.

Continuous improvement is also vital and we challenge ourselves to develop new and innovative ways to improve the services that make a real difference to people's lives.

What you'll be doing...

? Act as first point of contact for all membership and usage enquiries, direct customers to solutions and resolve any conflicts in the most appropriate manner.
? Receive and process transactional payments.
? Follow up on general enquiries and undertake tasks to retain membership levels.
? Assist with the delivery of events and hospitality across the centre.
? Prepare, present, and serve food and drink in accordance with the highest standards of food hygiene and presentation
? Undertake regular monitoring checks of our soft play area and resolve any issues (LSLC only).
? Carry out tasks in relation to your specific area of responsibility such as stock checks, health and safety checks, ladder checks etc.
? Follow operational and health and safety pr

  • Location: NR15 2UY
  • Salary: 2581-2697 Per Annum £2,581 - £2,697 pro rata per annum (£19,100 - £19,960 per annum)
  • Type: Permanent
  • Recruiter: Career Kinetics
  • Posted: 14-Dec-2022
  • Posted on: