Senior Account Manager

Job Title: Senior Account manager
Location: Schiphol, Netherlands
Salary: €70,000 - €80,000 gross per annum
Immediate start

Our client is a leading provider of in-flight catering services, delivering high-quality meals and service solutions that enhance the travel experience for passengers worldwide. They are looking for an Account Manager with a strong food or catering background, an interest in aviation, and Dutch language skills to manage key airline accounts and ensure exceptional service delivery.

What You’ll Do:

Serve as the main point of contact for assigned airline clients, building strong and collaborative relationships.Oversee account performance, including budgets, contracts, KPIs, and service levels.Coordinate with internal teams—menu development, operations, finance, and procurement—to ensure smooth delivery of meals and related services.Lead customer-focused initiatives such as audits, performance reviews, and service recovery plans.Support contract renewals and tender processes in collaboration with commercial leadership.Analyze account data to inform decisions, drive improvements, and implement innovative solutions.Proactively resolve service delivery issues to ensure an outstanding passenger experience.Contribute to continuous improvement projects and share best practices across teams.

 Who You Are:

You have a strong background in food, catering, or hospitality and a genuine interest in airline operations.Experienced in account or operations management with a customer-first mindset.Fluent in Dutch and English.Skilled at influencing stakeholders, building relationships, and collaborating across teams.Analytical and data-driven, able to use information to solve problems and improve performance.Comfortable working in a global, matrixed organization and thriving under pressure.Bachelor’s degree in business, hospitality, or a related field is preferred.If you’re passionate about food, airlines, and delivering outstanding passenger experiences, this is a role where you can make an impact. 

A VGB screening is required to be allowed to work at Schiphol. This screening takes about 4 weeks. For this, you need to fulfil the following requirements:

You have not been in contact with the police or the judiciaryYou have been living in the Netherlands for at least 8 years

Job Title: Senior Account manager
Location: Schiphol, Netherlands
Salary: €70,000 - €80,000 gross per annum
Immediate start

If you are interested in learning more about the position, please send your resume maria@corecruitment.com

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