Apprentice Office Administration Assistant

The position available is an apprenticeship for an office administration assistant, the duties involved are briefly outlined below, but are not limited to:

To answer phone calls and distribute calls to the correct department or persons in the office. To communicate and correspond professionally with clients. To be able to use computer software to input data collected on site from surveyors into various databases, spreadsheets, etc. To input data into Client specific databases via web portals. To schedule surveyor/analyst appointments, liaise with tenants via telephone and letter and ensure appointments are booked in accordance with the Contracts and that Surveyors/Analysts works on site are maximised. To oversee the smooth running of various contracts in accordance with the policies and procedures set out by the company. To manage all associated contract documents including KPI's, survey logs etc, and ensure all reports are delivered within the contracted timescales. To communicate well with Office manager, Contracts managers and higher authorities, thus ensuring that all works are issued correctly, and invoiced monthly, or as per the specific contract requirements. To communicate with site staff (surveyors and analysts) and in-house laboratory staff and plan drawing staff. Thus, to highlight when samples and plans are overdue to avoid delays in report issue. To carry out any other general office duties daily, such as scanning, photocopying, shredding of confidential data, etc.

Training:

You will have remote teaching and learning via Teams, supported with an online learning platform.  You will be supported to End Point Assessment and upon passing the programme, will achieve Business Administrator Level 3 (Advanced) with either Distinction or Pass. 

Training Outcome:

Previous apprentices have been retained as permanent members of staff and have progressed through the company.  However, this is dependant on progress and performance and is not always guaranteed. 

Employer Description:
AC&MS Ltd was established in 2003 as an independent asbestos consultancy. Based in Essex. AC&MS Ltd are specialists in asbestos risk management and provide support and advice across a full range of services from asbestos surveys, sampling and analysis, through to the project management of asbestos removal and analytical air testing. In effect, a one-stop shop for any asbestos related work. Since AC&MS Ltd was founded in 2003, the company has strengthened from year to year, and continues to successfully deliver Asbestos Consultancy and Management Services, both reactive and planned, to a large client base from both the public and private sectors. Clients include City Councils, County Councils, the NHS, Large Building Consortiums, Education and College Sites, Banks and Building Societies, Hotels and Leisure Facilities, Churches, Housing Associations, etc.

Working Hours :
Monday to Friday, 9.00am to 5.00pm (1 hour paid lunch per day). Applicant can opt to work 30-40 hours per week, upon discussion with Director.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative,Patience