Administrator Assistance Apprenticeship

Responsibilities:

 Provide administrative support to the team, including answering phone calls, responding to emails, and maintaining records Assist with data entry, filing, and other administrative tasks Develop and maintain accurate and up-to-date records and databases Support the team with preparing documents, reports, and presentations Perform other administrative tasks as required

 

The job role will include a close working relationship with colleagues and customers. You will need to show strong communication skills (both written and verbal) and adopt a positive approach to developing your skills. You’ll also be expected to show initiative, be able to manage tasks and your own time, and be able to problem-solve.

The apprenticeship will provide you with a great opportunity to learn and will give you valuable experience across a number of areas:

·       Answer questions from inside and outside of the organisation, via telephone or email.

·       Produce documents such as reports, letters and invoices.

·       Manage IT systems such as databases, record information and produce data.

·       Maintain records and files and store confidential information appropriately.

·       Organise meetings and take minutes.

·       Oversee social media platforms and respond to queries.

 

Requirements:

* No prior experience required, as this is an entry-level apprenticeship role

* Good communication and interpersonal skills

* Ability to work in a team environment and independently

* Basic computer skills, including Microsoft Office and email

* Strong attention to detail and organizational skills

 

Desired Qualifications:

* GCSEs in English and Maths (or equivalent)

* Level 2 or 3 Diploma in Administration or related field (or willingness to work towards)

* Strong desire to learn and develop new skills

 

 

Training:

Level 3 Business Administration standard.

This will be a blended delivery, a mixture of Microsoft Teams and face to face. All training will take place on site and within your working hours.

Ixion Holdings will complete functional skills where necessary and will ensure Health & Safety, British Values and Equality & Diversity is embedded throughout the course.

Training Outcome:

This role leads naturally into other fields such as HR, Accountants Assistant, Personal Assistant.

Employer Description:

Prompt Healthcare Staffing is a Social care provider with Head office in Basildon.

We provide homecare services in Mid and South Essex.

We provide Supported accommodation for young people.

Working Hours :
Monday -Friday 9am - 5pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative