Business Admin Apprenticeship

This role is aligned with the Level 3 Business Administrator apprenticeship standard, which is designed to develop highly transferable knowledge, skills, and behaviours applicable across professional organisations.

The Business Administrator will support the day-to-day running of the business and work closely with the Director and project team. The role will involve a mix of administrative, financial, and project coordination tasks, as well as developing, maintaining, and improving administrative systems and processes. Client interaction and building strong relationships is also a key part of the role.

Duties will include, but are not limited to:

       Providing general administrative support, including managing emails, answering enquiries, and maintaining digital filing systems        Acting as a first point of contact for clients, suppliers, and external stakeholders where appropriate       Communicating clearly and professionally via email, telephone, and digital platforms       Assisting with project coordination by organising meetings, tracking progress, and helping ensure deadlines are met       Supporting basic finance and bookkeeping tasks, including invoice processing, expense tracking, and record-keeping        Assisting with document preparation, formatting reports, and maintaining templates      Updating databases and tracking information to support reporting and project monitoring       Handling confidential information in line with data protection and company policies       Supporting client communication by responding to routine enquiries and helping maintain good client relationships        Assisting with diary management, travel arrangements, and general office organisation      Completing work to a high standard and checking accuracy before submission        Working with the team to help improve systems, processes, and efficiency      General PA support to the Director

This role is ideal for someone looking to develop strong organisational, administrative, and professional skills within a consultancy environment.

Training:
This apprenticeship will be fully work-based, the assessor will visit you in the workplace. This will happen on average once per fortnight. At these sessions, practice will be observed, tasks will be set, feedback given and reviews completed.

Training Outcome:
On successful completion of the apprenticeship, there may be the opportunity for a permanent role within the business, subject to performance and business needs.

Employer Description:
Blue Willow Heritage is a small, specialist heritage and planning consultancy based in Harrogate, working across Yorkshire and the north of England. We help owners of historic and listed buildings navigate the planning and consent process, providing expert advice, research, and high-quality written reports. As a small business, we work closely as a team and value organisation, clear communication, and a supportive working environment. This role offers an excellent opportunity for an apprentice to gain hands-on experience across business administration, finance support, and project coordination within a professional consultancy setting.

Working Hours :
This is a full-time role, Monday to Friday, 9:00am–5:00pm (37.5 hours per week with 30-minute unpaid lunch break). The role is primarily office-based, with scope for flexibility following a successful induction period and subject to business needs.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Willingness to learn,Reliable,Punctual,Enthusiastic