Schools Engagement Officer - Business Administration Apprenticeship

The post-holder will deliver high-quality information, advice and guidance (IAG), engaging presentations, interactive outreach activities and well-organised school and community events. They will play a crucial role in ensuring young people, parents and advisers have an accurate and inspiring understanding of the opportunities available at East Durham College. 

Main duties:

Provide clear, accurate and engaging IAG about EDC’s offer to pupils, parents and advisers in schools, on campus and at regional events. Deliver assemblies, classroom sessions, workshops, taster activities and careers events that motivate learners and generate increased quality applications. Work with curriculum areas to support follow-up activity in schools, helping to create meaningful links between subject areas and feeder schools. Support the delivery of open events, campus tours and in-school presentations to raise awareness of curriculum pathways and progression routes. Build strong, professional relationships with teaching staff, careers leaders, SEND teams and school administrators to coordinate activity effectively. Increase the number of schools engaging with the College and maintain regular communication with existing partner schools. Support the promotion of EDC’s SEND offer in collaboration with the college Inclusive Learning team, ensuring effective transition and progression for SEND learners. Promote EDC’s Higher Education opportunities in partnership with the College HE team, supporting progression from Level 3 pathways. Assist in planning and delivering a varied annual calendar of recruitment activities, both on and off campus. Coordinate distribution of college marketing materials to schools and advisers. Collect and maintain accurate learner data for follow-up, ensuring all activity complies with GDPR. Contribute ideas for new, creative ways to engage potential students and strengthen the College’s presence within schools. Work with the Marketing Team to ensure key recruitment messages are consistent and up to date. Support promotional activity before, during and after events (e.g. supplying content, images or updates for social media). Represent the College professionally at all events, wearing appropriate EDC/Houghall branded uniform. Record accurate activity and contact data to support evaluation and follow-up. Gather feedback from stakeholders and use this to help refine and improve engagement activities. Monitor event attendance, conversion rates, engagement metrics and enrolment trends to inform future activity.  Support the team in meeting recruitment KPIs related to activity levels, enquiry generation, applications and conversion.

Other duties:

Demonstrate and promote the College’s values through day-to-day interactions and engagement work. Work collaboratively with colleagues across all campuses to support the wider student recruitment cycle. Support interview evenings, enrolment periods and busy points in the academic calendar. Maintain a strong understanding of the College offer, curriculum changes and regional education developments. Comply with all safeguarding, Prevent, equality, health and safety and GDPR requirements. Undertake any other duties commensurate with the role. Other duties relevant to all EDC staff members

Training:

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

Training Outcome:

Possibility of permanent employment and going on to complete further qualifications. 
 

Employer Description:

Creating outstanding futures. That's what EDC is all about! Our aim is to give all of our students the opportunities they need to get far in the careers they want - that's why we offer hundreds of courses in a huge variety of different subject areas. Courses are open for anyone above the age of 16 - so whether you're fresh out of school looking for that next step or an adult wanting to retrain, EDC is the place to do it. Our Mission is to connect people to opportunities. The College is home to a genuine and supportive community of students and staff - we believe you won’t find a more supportive and friendlier college. And that support leads to some great results. A high proportion of our students progress successfully into further or higher education, apprenticeships or employment.

Working Hours :
Monday - Thursday 8.30am - 5pm, Friday 8.30am - 4.30pm. Regular early starts and late nights subject to event timings. Occasional weekend work required.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Team working,Initiative,Non judgemental,Patience