Business Administrator Apprenticeship

Daily duties will include (but not be limited to):

Dealing with customer enquiries through telephone/email Following up on enquiries made via the website Deal with stock enquiries from other branch Administrative tasks within the office

To efficiently undertake basic administration and clerical duties which may include:

To support the business in general administrative duties which enable us to manage our clients effectively To locate orders within warehouse and prepare for dispatch To support the team to maintain accurate, timely stock management database records To answer/deal with queries, both face to face and via the telephone, take messages and pass them onto the relevant member of staff in an appropriate and timely manner To meet and greet visitors as required Provide support to fellow members of the team

Training:
You will study Level 3 Business Administrator Apprenticeship Standard. The training will be at Harlow College, Harlow, Essex, as well as on the job This will include Personal Learning and Thinking Skills The program is based on end point assessment

https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0

Training Outcome:
Ideally the apprentice will be offered a full-time permanent role within Nirro on completion of the apprenticeship

Employer Description:
We are an independent Volkswagen and Audi group car specialist. We sell used car parts for Volkswagen and Audi group cars only.

Working Hours :
Monday - Friday, 8.30am - 5.30pm It may be that you are asked to work some Saturdays, 8.30am - 1.30pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience,Enthusiasm/Motivation,Punctual