Warehouse Operative Apprentice (Plumbing Superstore)

Duties include, but are not restricted to:

Picking and packing items ordered from our ecommerce website Conduct regular cycle counts and assist with full stock takes Keep locations tidy, zoned and compliant with housekeeping standards Identify low/out‑of‑stock items and escalate for replenishment Pick customer orders accurately using handheld scanners or pick lists Pack items securely using the right packaging to prevent damage Print labels and book consignments via courier portals and stage orders for collection on time Meet targets for pick accuracy, on‑time dispatch and damage‑free orders Handle basic order queries/returns, quarantining damaged/incorrect items for investigation Work safely at all times Use warehouse management systems to receive, locate, pick and dispatch stock Maintain accurate digital records and complete checklists and delivery notes Suggest improvements to reduce waste, errors or damage (lean mindset) Support colleagues across inbound/outbound as needed Attend training and reviews to progress your apprenticeship

Training:

You will be completing the Level 2 Supply Chain Warehouse Operative Apprenticeship Standard with Darlington Borough Council Learning & Skills. This programme will equip you with the essential knowledge and practical skills needed to work effectively within a fast‑paced warehouse and logistics environment. Training is delivered through a blend of online learning and tutor‑led sessions, covering key areas such as goods‑in processes, order picking and packing, stock control, safe handling of materials, and maintaining a clean, efficient and compliant warehouse.

Throughout the apprenticeship, you’ll be supported by experienced warehousing tutors who bring real industry expertise. You’ll gain hands‑on experience in the workplace, developing your confidence and competence in day‑to‑day tasks while working toward a nationally recognised qualification that prepares you for a successful career in warehousing and distribution.

Training Outcome:

Successfully completing the apprenticeship may open opportunities for further training and progression into full‑time employment.

Employer Description:

Plumbing Superstore is a UK‑wide online plumbing supplier with over 25 years of industry experience. They provide a comprehensive range of plumbing products at competitive prices and supply to trade professionals, sole plumbers, and the general public. The company focuses heavily on excellent customer service, fast and reliable delivery, and an easy‑to‑use website, ensuring customers can order products quickly and efficiently. They offer nationwide delivery, expert advice, and access to thousands of plumbing essentials—from fittings and fixtures to tools and sundries.

Plumbing Superstore forms part of the wider CMO Superstores group, recognised as one of the UK’s largest online builders’ merchants, with a strong reputation for transparent pricing, secure payments, and efficient service. Customer reviews highlight quick order processing, good communication, and reliable delivery. The company is based in Darlington and operates with a growing team, positioning itself as one of the UK’s leading online plumbing suppliers.

Working Hours :
Shift pattern working Monday to Friday between the hours of 8.00am - 4.30pm. Normal hours of work: 72 hours per fortnight (alternating pattern of 40 hours per week, and 32 hours the next week).

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Initiative,Physical fitness