Cemetery and Crematorium Apprentice

As an essential member of the Bereavement Services Team, you will deal with a variety of enquiries from bereaved families, funeral directors, and members of the clergy You will undertake general administration and office duties including reception duties, processing of crematorium and burial papers and memorial applications There will also be opportunities to shadow staff undertaking front of house duties in the crematorium chapel, including operating the Obitus music system and preparing the chapel for services before each funeral You will need to be willing to learn how to facilitate the scattering of cremated remains and witness and walk in burials within the grounds of the cemetery

Training:

Business Administrator Level 3 Apprenticeship Standard:

Supporting and engaging with different parts of the organisation and interacting with internal or external customers The Business Administrator Apprenticeship Standard at Level 3 combines the knowledge, skills and behaviours required of the standard and includes functional skills in maths and English Delivery will be in the workplace with an assessor or coach through a combination of assessing, coaching, training and mentoring The minimum duration on the apprenticeship is 12-18 months, with an additional 3 months for an externally assessed end point assessment A maximum total of 21 months plus functional skills if required Prior learning and experience will also be taken into consideration

Further information on the standard can be viewed here -https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0

Training Outcome:
Colchester City Council employs staff carrying out a wide range of roles at all levels Opportunities are available regularly and the successful candidate will be able to apply for opportunity on completion of their apprenticeship

Employer Description:
Colchester City Council is committed to delivering high-quality and accessible services to residents, visitors and businesses. We are a local government authority providing a diverse range of public and commercial services across Colchester, the second largest district in Essex. We have an exciting opportunity for you to join our Bereavement services Team as a Cemetery and Crematorium Technician Apprentice. Having recently acquired City status, we have an ambitious People agenda focused on embedding our new vision, purpose and values across the council and enabling continuous improvement and performance delivery.

Working Hours :
Monday - Friday, times to be confirmed.

Skills:
IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Non judgemental,Patience,Self motivated,Good written communication,Good verbal communication,Right attitude