Business Admin Apprentice (Claims Team)

Perform daily checks of the shared inbox, ensuring all emails are reviewed, categorised, and filed into the correct folders. Work closely with Claims Coordinators to provide timely responses to urgent or high‑priority correspondence. Follow up with the Maintenance Team to obtain outstanding documentation required to support the claim cost‑recovery process. Conduct regular Tankplan and Purchase Order (PO) sweeps, coordinating with the M&R (Maintenance & Repair) department regarding any outstanding repairs linked to active claims. Liaise with Job Owners and the Cost Control Team to identify any additional recoverable costs that should be included within the claims process. Record and maintain accurate information in the claims system and job‑costing pages to ensure costs are correctly allocated to the relevant location for recovery. Evaluate claims for final cost recovery, ensuring all relevant data, documentation, and costs are fully captured and aligned.

Training:
You will be studying a Level 3 Business Administrator Apprenticeship Standard over an 18-month period. This is a fully work-based programme - you will get allocated time to complete your apprenticeship work and also receive regular meetings with your training provider.

Training Outcome:
Potential full-time position upon completion of the apprenticeship.

Employer Description:
Intermodal Tank Transport (ITT) has established itself as a market leader in global tank container logistics and transportation. We specialize in providing innovative supply chain solutions around the world through experienced staff with a dedication to safety, quality, efficiency, environmental and security management. Intermodal Tank Transport (ITT) was founded in 1993 and quickly established itself as a pioneer through the introduction of efficient isotank transport for bulk liquid trades lanes in and between the US and Latin America. 

Working Hours :
Monday to Friday, between 8.30am - 5pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working