Business Explorer, Business Transformation Delivery Apprentice - London

During this programme, you’ll rotate across the following key areas and be working as part of a team.

Customer Experience - working in customer service or sales teams to understand the operational disputes and opportunities. Commercial Products - working in product or bid teams to understand how a company works and how to create value. Transformation Programmes – working in project design and delivery teams to see how improvements are made to happen.

Training:

As an Improvement apprentice, you’ll study for recognised apprenticeship (Level 4 Improvement Practitioner followed by Level 5 Improvement Specialist) while building in skills across Lean, Six Sigma, project delivery.

You’ll spend a minimum of 20% of your time learning and studying.  After you have successfully completed your apprenticeship qualification and scheme, we’ll look to support you in securing a role that is best aligned to your strengths and interests.

Training Outcome:

On completion of your programme, your future role will depend on the opportunities available when you assimilate, but we will support you throughout this process to help identify and secure a suitable position.

Employer Description:

You’re not just looking for a career, you’re looking to make a difference. Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. And we use the power of technology to help solve big challenges, like climate change and cyber security. From day one, you’ll have a voice at BT Group. You’ll get stuck in to tough challenges, pitching ideas and making things happen. You won’t be alone though: we’ll be there with help and support through you’re learning and development. You’ll make great friends, discover new talents, and feel part of something exhilarating. This is your chance to make a real difference to the world. Grab it.

Working Hours :
Monday to Friday 9am to 5pm (with some flexibility dependent on your team).

Skills:
Communication skills,Attention to detail,Customer care skills,Logical,Team working,Initiative