Customer Service apprenticeship
Liaising with customers and stakeholders
Dealing with invoices and finances
Overseeing the scheduling and bookings for the engineers
Training:
Customer Service Specialist Level 3
Training to take place on a monthly basis
No day release- training on site
OTJT hours included in the apprenticeship
Training Outcome:
Career progression within the company, and a potential to go on to study additional qualifications relevant to the business needs.
Employer Description:
M-Fire Ltd have a combined total of 100 years experience in Fire Protection. They provide a Nationwide Service as well as looking after their Local Community in Bourne Lincolnshire. Their vision is to provide all of their customers, no matter where they are located with a level of Fire Safety and Customer Service second to none.
Working Hours :
Monday to Friday 9am - 5pm. No weekend work expected.
Skills:
IT skills,Attention to detail,Customer care skills,Administrative skills,Analytical skills,Logical,Team working