Administration Assistant

Administration Assistant – Join Our Friendly Team at Winston Solicitors!

Location

112 Street Lane, Leeds LS8 2AL

Hours

16–20 hours per week (Mon–Fri between 8:45–5:30) – essential availability Mondays, Tuesdays & Friday afternoons

Reports to

Practice Manager/Office Manager

About the Role

Do you take pride in helping people, staying organised and creating a welcoming atmosphere? Winston Solicitors is looking for an enthusiastic Administration Assistant to support our busy practice and provide an exceptional experience for clients and colleagues alike. If you enjoy variety, teamwork and a role where your contribution truly matters, we’d love to hear from you.

What You’ll Be Doing

Delivering a professional, client‑focused reception and admin serviceHandling incoming calls, logging messages and directing enquiriesScanning, uploading and managing documents within the case management systemManaging the reception area and creating a warm, friendly environmentGreeting clients, managing the visitor book and booking appointmentsResponding to enquiries by phone, email and in personCarrying out photocopying, scanning and general administrative dutiesPreparing and managing outgoing postProcessing client payments and receiptsEnsuring communal areas remain tidy and well-presentedSupporting the archiving process

Undertaking any additional tasks required to support the smooth running of the practice

Essential Skills

Proficiency in Microsoft Outlook, Word, Excel and basic case management systemsAccurate ‑typing skillsExcellent verbal and written communication skillsStrong organisational ability and ability to multitaskTeam player with the ability to work autonomouslyAble to work under pressure and manage competing prioritiesDiplomacy, tact and sensitivity when dealing with clients and colleagues

Experience

Previous experience in an office environmentExperience using Case Management Systems (basic level)Experience working in a law firm or professional services environment

Behavioural Characteristics

Motivated and able to inspire confidenceCommitted to continuous improvement and high‑quality serviceTakes ownership and delivers high‑quality outcomesHigh degree of integrity and commitment to fairness, diversity and equalityWillingness to participate in training and developmentDesire to progress within the department and firmProfessional appearance

 

 

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