1st Line Support IT Apprentice - Windlesham, Surrey

The successful candidate will join the technical services team, offering 1st line technical support that includes testing, configuring and fault-finding across a huge range of hardware and software.

The ideal candidate should have some basic knowledge and, more importantly, a keen interest in technology including laptops, desktop PCs, Apple hardware and server technologies.

Typical roles and responsibilities include:

Desktop PC and Laptop software builds and imaging Testing and fault-finding of various IT and audio-visual hardware Providing hard drive/solid state disk erasure and destruction techniques and processes Erasing and configuring network infrastructure hardware Auditing and logging IT and audiovisual hardware Maintaining stocks of equipment Following in-house procedures from start to finish

Training:

The apprentice's training schedule will include:

Completion of a Level 3 Information Communication Technician Apprenticeship Completion of Level 2 Functional Skills in maths and English (if required)

This training is completed during working hours at the employer, via a range of live online training sessions, self-learning and work-based projects.

Training Outcome:
Full-time employment is expected once the apprenticeship is complete Further training opportunities with Higher Level Apprenticeships are also available

Employer Description:

Since 2008, our client's passion for horticulture inspired a truly national grounds maintenance, landscaping and green workplace services brand built on a simple yet powerful idea: to offer high-quality services at a competitive price while fostering lasting relationships with clients

Working Hours :
Monday - Friday, between 9.00am - 5.30pm.

Skills:
Communication skills,IT skills,Customer care skills,Problem solving skills,Logical,Team working