Customer Care Maintenance Apprentice

You’ll work in our Customer Care team and learn to:

Diagnose and carry out inspections, maintenance and remedial works of new homes Log completed maintenance and follow up where required Complete and return job sheets to the Customer Care department Maintain regular contact with the Customer Care department to update them on any further work required Effectively communicate with customers about the outcome of any inspections or maintenance work completed and answer any questions

Training:

Qualification - Level 2 Property Maintenance Operative. 

Training - Your apprenticeship will be delivered by:

New College Durham if you are based in our North East Division

Training Outcome:

Upon completion of the programme, subject to business need and performance, you may have the opportunity to continue your future with Bellway, where Customer Care Maintenance career paths may include:

Maintenance Operative Maintenance/Inspections Manager

Employer Description:
Bellway is a FTSE 250 house builder, headquartered in Newcastle upon Tyne, which operates 23 trading divisions across England, Scotland and Wales. The company has grown from a family firm, established more than 75 years ago, into a respected national brand. Bellway began as a small family business in 1946 - with a passion for building exceptional quality homes in carefully selected locations, inspired by the needs of real families. To this day, we maintain these same core values, combining our decades of expertise with the level of personalised care that Bellway is known for.

Working Hours :
Exact shifts to be confirmed.

Skills:
Team working,Commercial Acumen,Reasoned Decision Making,Ability to Multi-Task,Ability to Prioritise,Time Management