General Service Assistant Apprenticeship

This role supports the day‑to‑day delivery of catering, cleaning and customer service within a large junior dining facility at Catterick Garrison. Working on the frontline, the General Service Assistant helps ensure that food service, dining areas and back‑of‑house spaces are maintained to a high standard. The role involves working flexibly across multiple service areas, including the main canteen and the on‑site “Farmacy” counter where milkshakes, smoothies and protein shakes are prepared. You will work closely with the Mess Manager and wider team to maintain service standards, uphold health and safety requirements and support the smooth running of the site. Public transport to the site is limited, so candidates should be local or able to travel by car. You must be 18 or over due to site requirements.

• Supporting the day‑to‑day delivery of food service within a large junior dining facility
• Serving customers and supporting the preparation of food and drinks
• Preparing and serving milkshakes, smoothies and protein shakes at the on‑site “Farmacy” counter
• Maintaining cleanliness across dining, service and back‑of‑house areas
• Assisting with stock rotation and basic stock checks
• Helping with deliveries, including unloading and storing items correctly
• Processing payments in line with cash handling procedures
• Following food hygiene, health and safety and company procedures at all times
• Participating in team briefs, safety briefs and required training (classroom and e‑learning)
• Carrying out any reasonable tasks requested by the manager, including supporting other departments where trained
• Providing friendly, customer‑focused service to all personnel using the facility

Training Outcome:

While progression is not guaranteed, Aramark regularly develops team members who show commitment and strong performance. The apprenticeship will give you strong, transferable hospitality skills that can support future roles within Aramark or elsewhere in the industry.
Depending on business needs, there may be opportunities to progress into roles such as Hospitality Assistant, Catering Assistant, Team Leader or Supervisor. The Level 2 qualification also provides a natural pathway into further training such as the Hospitality Supervisor Level 3 apprenticeship or other specialist hospitality qualifications.

Employer Description:

Aramark are a leading food service partner working with organisations across a range of market sectors in the UK. We know that great food is important to everybody and at Aramark their teams share a passion for hospitality, delivering great things for our people, partners and communities.

Working Hours :
Exact shifts to be confirmed by employer.

Skills:
Customer care skills,Team working,Learner of new skills,Fast paced