Assistant Billing Manager

An established and fast-growing hospitality and live events organisation is seeking an experienced Assistant Billing Manager to join its finance team in Central London.

This is a senior position reporting directly to the Billing Manager, acting as their number two and overseeing a team of 10 within a complex, high-volume operation spanning EPOS, live events, and corporate billing streams. The role offers genuine scope to shape processes and support the evolution of the billing function as the business continues to scale.

You will take ownership of billing accuracy, revenue reporting, and compliance, while driving automation and process improvement across systems and workflows. Alongside overseeing day-to-day operations, you will act as a key finance partner to operational and commercial teams, ensuring timely resolution of queries and maintaining strong internal relationships.

This is a hands-on leadership role — ideal for someone who can delegate effectively, develop their team, and step into the detail when required.

Key Responsibilities

Oversee end-to-end billing and Accounts Receivable processesManage and develop a team of 10Prepare and validate billing across EPOS and CRM systemsProduce daily and monthly revenue reportsEnsure compliance with VAT and revenue recognition standardsInvestigate and resolve billing discrepancies and exceptionsDrive process improvements and identify automation opportunitiesPartner with Operations, Events, and Sales teams to resolve queries efficientlyMaintain audit-ready documentation and controls

Skills & Experience

Background in Hospitality or Retail.Strong NetSuite experience (essential)Solid understanding of VAT, revenue recognition, and complianceExperience working with EPOS and CRM systems - ideally at integration level.Advanced Excel skills (Pivot Tables, XLOOKUP, complex formulas)Strong communicator with the confidence to engage stakeholders at all levelsHighly organised, detail-oriented, and able to manage multiple priorities