IT Support Apprentice

Provide day‑to‑day technical support to staff across the organisation Assist with diagnosing and resolving hardware, software, and network issues Set up, maintain, and configure devices including laptops, desktops, mobile devices, and peripherals Support essential healthcare systems and applications Ensure adherence to best practices around data security, patient confidentiality, and compliance Contribute to maintaining smooth and efficient IT operations

Training:

Why choose our Cloud Network Specialist apprenticeship?

QA’s Cloud Network Specialist Level 3 Apprenticeship provides a solid foundation in installing network cabling and hardware. A Cloud Network Specialist’s role is both desk-based and involves visits to clients' premises to resolve issues. Apart from installing network cabling and hardware, they may also be required to assist in the deployment and management of cloud-based services.

QA’s Cloud Network Specialist Level 3 apprenticeship programme enables the apprentice to:

Follow a cloud-first curriculum, covering on-premise and cloud-enabled networking Learn about core networking principles, including network addressing, cloud, virtualisation and security Understand the principles, hardware, protocols and services that form part of on-premise, cloud and hybrid network architectures Train with QA – the largest and leading provider for both Microsoft and AWS training Learn technical content that aligns to, and is relevant to, employers and the market Learn about DevOps methodologies and the fundamentals of databases and data migration

Tools and technologies learned: Learners will learn to use Microsoft Azure, AWS and Google Cloud.

Training Outcome:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Employer Description:

Are you looking to kick‑start your career in IT? We’re seeking a motivated and customer‑focused IT Support Apprentice to join our busy healthcare environment. This is an excellent opportunity to build real‑world experience while working towards a recognised IT qualification.

Working Hours :
Monday to Thursday, in the office. Friday, working from home.

Skills:
Communication skills,Customer care skills,Team working