Contact Supervision Worker

Job Title: Contact Supervision Worker

Location: Birmingham
Team: Safeguarding Services

Role Overview

We are seeking a compassionate and reliable Contact Supervision Worker to join a dedicated safeguarding team. This is an rewarding opportunity to support children and families during supervised contact sessions in a stable, safe, and supportive environment.

As a Contact Supervision Worker, you will play a vital role in facilitating safe and positive contact between children and their families. You will ensure that sessions are conducted in line with safeguarding procedures and provide clear, accurate observations to inform care planning.

Key Responsibilities

Supervise contact sessions between children and family members in a safe and supportive setting

Ensure the emotional and physical wellbeing of children during all visits

Maintain professional boundaries and manage sensitive situations calmly and effectively

Record accurate, objective observations and prepare detailed written reports

Follow safeguarding policies and procedures at all times

Liaise with social workers and other professionals as required

Support a positive and respectful environment for children and families

Person Specification

Essential Skills & Experience

Experience working with children and families within a safeguarding or care context

Strong observational, written, and verbal communication skills

Ability to remain calm, professional, and empathetic in challenging situations

Good organisational skills and attention to detail

Commitment to child welfare, safeguarding, and confidentiality

Personal Attributes

Compassionate and patient approach

Reliable and professional work ethic

Ability to work independently and as part of a team

Respectful and non-judgmental attitude

What We Offer

The opportunity to make a meaningful difference in the lives of children and families

A supportive and collaborative team environment

Ongoing professional development opportunities

This role requires a strong commitment to safeguarding and promoting the welfare of children. Appropriate background checks will be required.