Business Administration Apprenticeship

The surgery is looking for a cheerful candidate to welcome patients and become part of the reception and administrative team. You will work alongside other staff members but be part of a larger team of primary care health workers.

You will be required to be confident in your telephone manner and computer-literate, all training will be provided, and you should remain calm in times of stress or when the practice is busy.

Main duties will include:

Processing patient registrations and deductions Answering phones Making appointments Calling patients to book appointments for follow up Liaising with patients face to face in surgery clinic times signposting Scanning and tagging letters Typing letters and other general office administration

Training:

Business Admin L3 Standard.

No day release to College.

Training Outcome:

The potential of a full-time job upon completion of the apprenticeship.

Employer Description:

We are a busy GP practice based in Smethwick (near Bearwood), and have a patient list size of 6500, providing a wide range of primary care services. Team are - 5 GP’s , 3 pharmacists, 3 nurses ,2 HCA and admin staff. We have a good friendly team spirit here – all staff have an adaptable, ‘cando’ attitude and muck in where required.

Working Hours :
Monday - Friday, 8am-6:30pm various shifts to be confirmed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience