Business Admin Apprentice
Answer phone calls and respond to customer emails
Greet customers professionally and assist them in person
Work with the Customer Service Manager to price jobs and prepare quotes
Prepare job sheets and invoices accurately
Maintain an organised and tidy office and front-of-house area
Support the team with general administration tasks
Advanced business administration and office skills
Customer service techniques for both phone and face-to-face interactions
How to work with pricing, quotes, and invoicing in a small business
Organisational and IT skills including Word, Excel, and email management
Training:
Structured Level 3 apprenticeship training, with 2 sessions per week studing with Leeds City College (Print Works Campus).
Hands-on experience in business administration and customer service
Supportive, small-team environment
Training Outcome:
A full time permanent contract is highly likely upon completion of the apprenticeship
Employer Description:
Motor Marque Ltd. is a small, friendly garage specialising in MOTs, servicing, and repairs. We pride ourselves on excellent customer service and keeping our business running smoothly.
Working Hours :
Monday - Friday, 8.00am - 5.00pm.
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Patience