Apprentice - Credit Control Query Analyst

Predominantly review unallocated signings on the Frame (Premium Accounting System), developing knowledge of bureau business, retrieving data / documentation from DXC’s portals to facilitate root cause analysis 

Liaise with Underwriting Assistants and Policy Management (data-entry) teams to ensure accurate policy bookings and allocation of cash received

Attaining knowledge and expertise around specific lines of business written by AXA XL to support the day-to-day functions of the role and drive improved traction of query resolution

Liaise with Enterprise Shared Service Teams (in India) to ensure timely allocation of cash upon resolution of booking mismatches

Build relationships and collaborate with underwriting support functions ensuring adherence to common standards and standard operating procedures across the UK&L portfolio of business

Production of operational and business reports on a pre-defined frequency. Use workflow and time-tracking tools to manage workloads and ensure deadlines are adhered to and targets set by the management team are met

Adhere to Credit Control service offering (and associated procedures) following stipulated steps, selecting the applicable ethos of credit control. Liaise with brokers and escalate to manager where applicable 

Recognise and maximise opportunities to improve processes and drive improved traction through increased knowledge and efficiencies. Challenge the status quo and evolve controls and solution based ethos

Ensure competence across all Premium Accounting Systems and DXC portals

Training Outcome:

After this apprenticeship you can proceed into a more focused credit control position, working closely in underwriting support or take a new view of a different role within the Insurance industry.

Employer Description:

AXA XL is a dynamic and innovative leader in the global insurance industry, renowned for its commitment to providing tailored solutions and fostering a collaborative, inclusive culture. As part of the AXA Group, AXA XL offers exciting opportunities for professionals eager to make a meaningful impact through cutting-edge risk management and specialty (re)insurance services.

With a focus on innovation, continuous learning, and career development, AXA XL empowers its employees to thrive in a fast-paced environment while contributing to impactful projects that shape the future of risk solutions worldwide. Join AXA XL and be part of a forward-thinking team dedicated to excellence and growth.

Working Hours :
Monday to Friday 35 hour work week. Shifts TBC.

Skills:
IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working