Learning & Development Apprentice (Administrator)

Your responsibilities as a Learning and Development Apprentice:

Maintain Learning and Development systems and records, ensuring accurate data entry, regular audits, and effective coordination of eLearning content and engagement insights Work closely with Learning and Development Coordinators to manage course bookings, support training programmes, and act as a point of contact for colleagues and external training providers Support data and reporting activities, including gathering KPI information, producing weekly and monthly reports, and using Excel and future BI tools to visualise training performance and compliance Manage key operational processes, including monitoring eLearning delivery, identifying missing or incomplete training records, and overseeing purchase orders and invoicing Contribute to wider Learning and Development initiatives, supporting departmental projects and undertaking additional tasks as required Dedicate twenty per cent of working hours to off‑the‑job learning, attending workshops, completing apprenticeship assignments and progressing through the Level 3 programme

Training:

Business Administrator Level 3.

Training Outcome:

Following successful completion of this apprenticeship, candidates can progress to the role of Learning and Development Administrator or other roles within Last Mile.   

Employer Description:

Last Mile is one of the largest last-mile multi-utility businesses in the UK. We understand construction and we know utilities. We take responsibility for the ‘last mile’ of infrastructure that connects developments to wider distribution networks. Our strong history in gas and electricity connections, deep knowledge of the industry and secure investor backing means we can provide a comprehensive multi-utility solution that includes clean (ground source) heat networks, electricity, water and waste water. Working through our operating companies UKPS (in South of England and Wales), Energetics (in Scotland, North Wales and the North of England) and our asset adoption business Last Mile Asset Management, we offer a ‘one-stop shop’ for new utility connections.

Working Hours :
Monday to Thursday 8:30am - 5pm, Friday 8:30am - 4pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative