Chartered Manager Degree Apprentice

This role is designed for a confident, commercially minded apprentice who wants hands-on experience across sales, marketing, operations, and finance. The Business, Sales & Operations support apprentice will support revenue generation, client relationships, operational delivery, and marketing activity, playing a key role in the day-to-day running and growth of the business.

The successful candidate will be proactive, organised, confident speaking to new people, and comfortable using initiative to get things done.

Key Responsibilities:

Sales & Business Development:

Support sales activity by engaging with new and existing clients via phone, email, LinkedIn, and events Confidently communicate training offers, programmes, and services to prospective customers Assist with lead generation, follow-ups, and nurturing relationships through the sales pipeline Help track sales performance, enquiries, and conversions using the CRM system Support preparation of quotes, proposals, and sales documentation

Marketing & Brand Support:

Support marketing activity across social media platforms, including content creation and scheduling Use Canva to create professional marketing materials such as social posts, flyers, presentations, and promotional assets Assist with the planning and delivery of marketing campaigns to support sales and events Monitor engagement and performance of marketing activity and provide basic reporting Support brand consistency across all communications and materials

Operations & Administration:

Provide day-to-day operational and administrative support to ensure smooth delivery of training and commercial activity Maintain accurate and up-to-date records within the CRM system, including sales activity, client details, and communications Manage documentation, contracts, and correspondence in line with internal processes Support diary management, meeting coordination, and follow-up actions with clients and partners Assist in improving operational processes by identifying inefficiencies and suggesting practical improvements

Finance & Commercial Awareness:

Support finance-related administration including invoicing, payment tracking, and basic financial reporting Work closely with senior staff to understand pricing, margins, and commercial decision-making Assist with monitoring income against targets and identifying potential risks or opportunities Ensure accurate handling of financial data with attention to detail and confidentiality

Skills, Behaviours & Approach:

Confident communicator, comfortable speaking to new people and building professional relationships Proactive and able to use initiative to solve problems and support the wider team Organised, detail-focused, and capable of managing multiple tasks Digitally confident, with strong skills in Canva and social media platforms Commercially aware, with an interest in sales, finance, and business growth Willing to learn, take feedback, and develop professionally through apprenticeship training

Team Culture:

Contribute positively to a supportive, high-performing team culture Treat colleagues, clients, and partners with professionalism and respect Bring energy, enthusiasm, and a positive attitude to the workplace Help create an engaging, collaborative environment where everyone can thrive

Training:
Training will take place at Burnley College This will be day-release training starting in September

Training Outcome:
Potential progression into full time employment on successful completion of the apprenticeship

Employer Description:

East Lancashire Chamber of Commerce provides business support services into the wider business community. 

Working Hours :
Monday - Friday, Shift to be confirmed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative