Customer Service Call Handler Apprenticeship

Answer calls confidently and professionally Manage a variety of call types Handle multiple tasks simultaneously Book appointments and callouts for different customers Collaborate and train with your team Learn and use the company systems Perform all other duties necessary to succeed in the role

Training:
You will train on the job and with the training provider throughout your apprenticeship

Training Outcome:
Customer Service Call Handler Call Handler

Employer Description:

A trusted, professional business support – the seamless extension to your team.

I’m Your P.A. are here to support any business to reach their full potential by filling in the gaps you and any existing staff are struggling to cover. we create time for the business owner and current staff to concentrate on the things that make them money.

Working Hours :
You will need to be available between the hours of 8.00am and 6.00pm and will be doing between 30 to 37.5 hours per week.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience