Business Support Apprentice

Key Responsibilities:

Sales & Business Development Support

Conduct outbound sales prospecting calls to potential commercial clients. Update and maintain CRM systems with accurate call notes and outcomes. Identify and qualify leads, booking appointments or call-backs where appropriate.
Support the sales team with basic research on prospects and sectors. Learn Intocleaning’s service offering and value proposition.

Finance & Office Support

Assist the finance office with general administrative tasks. Support invoice processing, filing, and record-keeping. Assist with data entry, reconciliation tasks, and document management. Handle basic queries internally and externally in a professional manner. Support credit control activities under supervision.

General Business & Operations Support

Gain exposure to operational processes within cleaning contracts. Assist with scheduling, documentation, and compliance paperwork. Support HR and onboarding administration when required. Help maintain internal systems, trackers, and reports. Provide ad-hoc support across departments during busy periods.

Learning & Development

Develop a working understanding of all Intocleaning business functions. Participate in internal training and apprenticeship learning where applicable. Build knowledge of health & safety, compliance, and industry standards. Continuously improve skills in communication, organisation, and IT systems.

Training Outcome:

Potential position upon completion of the apprenticeship.

Employer Description:

Intocleaning, part of the Intofacilities Group, a Gloucestershire locally based family company trading since 1985 serving Gloucestershire and the surrounding counties. As a company we pride ourselves on our dedicated and committed employees who strive to deliver the highest standards of cleaning and quality.

We offer full facility cleaning services – regular contract cleaning to schools, business and offices. One-off specialised cleaning services - interior and exterior, where our highly experienced team will provide the professional clean ourselves. Alternately we provide the cleaning and janitorial products directly to the customer and end user to do the clean themselves. We offer top quality supplies and products to the commercial and private sectors.

Intocleaning is an environmentally conscious company that is ethnically aligned with providing companies with eco-friendly and vegan sustainably sourced products and chemicals to help the environment for the future generations.

Working Hours :
Monday - Thursday, 9.00am - 2.00pm and potentially Friday from home to complete 6 hours of necessary training.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Initiative