Business Administrator Apprentice

Ensure telephone calls are answered within 3 rings in-line with Company policy Dealing with delivery queries Handing concerns/complaints Processing daily orders which are received via Telephone, Email and customer portal, using the automated systems where available Managing and updating standing orders Organising emergency orders, liaising with necessary teams to ensure deadlines are met Keep your work station clean and tidy Update concerns register as and when required Update CRM system Any other duties at the request of Customer Service Manager Ensure daily/weekly/monthly allocated team tasks are completed to deadlines

General administration duties

Management of own diary Completion of College course works finished to given deadlines

Training:

Business Administration apprenticeship training to be provided by Chelmsford College. The College will appoint a Work Based Tutor to deliver the training virtually and in the workplace.

Training Outcome:

Successful completion of a Level 3 Business Administration Apprenticeship to full-time employment

Employer Description:
Raynors is a family firm, established in Chelmsford, Essex in 1988. We have grown from a small local operator into a £25m+ turnover national supplier, with a 40-van fleet and over 300 employees. We make over 19 million high-quality sandwiches, wraps, rolls and salads a year.

Working Hours :
8am - 4pm or 9am - 5pm on a weekly rota system (once trained) 30 minutes unpaid lunch 7.5 hours per day, 5 days per week Days TBC.

Skills:
IT Literate,Excellent communication skills,Team Player