Front of House Operative Apprentice

Liaise with guests as a first point of contact, ensuring they receive a warm welcome, a positive impression of the company and their needs are met. Sign in/out of visitors, ensuring the visitor log is complete, and building passes are returned. Making refreshments for visitors Responsibility for managing meeting rooms, ensuring they are correctly set up with refreshments and catering as ordered. Ensure all buildings are stocked with basic office supplies and refreshments upon ordering on a regular basis. Maintaining the cleanliness of the reception and cafe. Help returns desk with administrative tasks where needed Ad-hoc duties, including arranging couriers and taxis Taking incoming calls and directing them as appropriate, taking messages where necessary Open, Date Stamp, and distribute the post to recipients. Collect and frank outgoing post as well as oversee the franking machine- reporting faults and ordering supplies, Assist employees with general enquiries. Assist other areas of the business when required, Facilities, Return Desk, HR, etc Purchase components, etc., from suppliers for both office use and external service orders using SAP and updating and maintaining these purchases through CRM/Microsoft Dynamics Filing and scanning documents for upload onto various systems

Training:

The candidate will complete an apprenticeship within the agreed-upon subject for the vacancy. This may include a BTEC Diploma/Standard and End Point Assessment. It may also include Functional Skills in maths and English.

Employer training will be provided such as, Health and Safety, Fire Safety, IT and HR courses. proAV has a LMS Platform with over 700 training courses.

The Apprentice at the end of this qualification will achieve a Level 3 Business Administrator Apprenticeship Standard.

Training Outcome:

Information, advice and guidance provided during the programme by Training Provider and Employer.

Employer Description:

We design, integrate and support blended technology solutions with AV, UC and beyond. We provide end to end services and 24/7/365 support to enhance global collaboration and empower your world of communication.

Working Hours :
Monday to Friday - 08.30 to 17.30.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness,Friendly,Confident in speaking